Data We Collect and Why We Use It
When you register, we collect your name, email address, phone number and account credentials. When you deposit or withdraw via DANA, OVO or GoPay, we log the transaction reference, wallet identifier and timestamp — enough to verify the transfer and match it to your account, nothing
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more. We also collect device and browser data each time you connect: IP address, session duration and screen type. This helps us detect unusual login patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors
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— including your e-wallet provider — is limited to what those processors need to complete the transaction. We may share data with regulators or law enforcement where local law requires it. Availability of our services depends on local law and eligible regions. All data we hold
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is subject to a retention schedule: active account data is kept while your account is open; closed account data is held for as long as local legal obligations require, then deleted. You can request a copy of your stored data, ask us to correct inaccurate records,
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or request deletion — subject to any legal hold periods — by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.